Office Policies & Mission

Office Policies & Mission
Located in Wyomissing, PA, Reading Orthodontic Group, specialists in orthodontics for adults and children, is open to serve you, answer questions or schedule an appointment during the following hours:

Monday-Friday: 8 a.m. – 5 p.m.
Extended evening hours EVERY Tuesday


REGULAR APPOINTMENTS...

The appointment to place your initial appliances (braces, expanders, etc.), usually takes 90 minutes When treatment begins, you see us at regular intervals of 8 to 10 weeks for adjustments which usually takes 20-30 minutes. Our goal is to be the best part of your day and we place great value on you and your time. Therefore, we make every effort to stay on schedule. If you cannot keep an appointment, please notify us to reschedule. Our staff works hard to provide the finest orthodontic care using the most convenient scheduling system possible for you. We have families of our own; we understand your scheduling concerns and will do everything we can to ensure your treatment progresses as smoothly as possible.


INSURANCE AND FINANCIAL…

The cost of treatment is based on a patient's diagnosis. Fees and payment options will be discussed at the consultation and prior to beginning any treatment. We realize that every patient has different financial needs and situations, and we will work out a flexible financial agreement to fit your budget. Some insurance companies will pay a portion of the orthodontic fee. Since there are countless agreements between insurance companies and patients, we are happy to check your insurance for you before your consultation. At the start of your treatment, we will file your insurance claims

MISSION STATEMENT...

We will provide the finest orthodontic treatment available in a professional environment where the patients' needs are our top priority.

We will continually strive to motivate and educate our patients in a friendly, caring manner so that they understand the full benefits of orthodontics and realize the importance of a shared commitment between the patient, parent, and orthodontic staff.

We will work together as a staff to foster a positive work environment to create the most pleasant effective team possible.

We will work to attain an unequaled level of professional service that exceeds our patients’ highest expectations; a level that secures Reading Orthodontic Group as the leader in orthodontic care in our community.